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I need urgent help

If you feel you are no longer able to cope or in control of your situation you may be experiencing a mental health crisis.

In a mental health crisis you may feel many things (although this may be different for individuals) including emotional distress or anxiety, that you can’t cope with day-to-day life or work, you might think about suicide or self-harm, or you might experience hallucinations and hear voices.

It is important to get help quickly. Whether you experience a sudden deterioration of an existing mental health problem, or are experiencing problems for the first time, you’ll need immediate expert assessment to identify the best course of action and stop you getting worse.

In an emergency:

  • Call 999 and request an ambulance, or the police
  • Go to your local A&E department

If you’re in crisis and need to speak to someone:

  • Call NHS 111 (for when you need help but are not in immediate danger)
  • Contact your GP and ask for an emergency appointment

If you find yourself in need of immediate mental health support, please make contact with one of these local 24/7 helplines:

North Yorkshire, York & Selby

Call: 0800 0516 171 
(Option 2: Tees, Esk and Wear Valleys Crisis Service)

Call: 0800 0516 171
(CAMHS Crisis and Liaison Service)

North East Lincolnshire

Call: 01472 256256
(Option 3 –  NAViGO Crisis Team)

Call: 01472 252570 – 9am to 5pm Weekdays or 07810 630161 – Weekends and Out of Hours  (Young Minds Matter) 

North Lincolnshire

Call: 0800 0150 211 (Rotherham Doncaster and South Humber Mental Health Support and Crisis Team)

Call: 01724 408460 – 9am to 5pm Weekdays    or 0800 0150 211 – Weekends and Out of Hours (North Lincolnshire CAMHS Team)

Hull and East Riding of Yorkshire

Adults and Older People: Call the Mental Health Support and Advice Line on 0800 138 0990

Children and Young People: Call 01482 301701 (option 2)

National crisis support

Samaritans

Whatever you’re going through, you can call or email Samaritans any time for free.

  • Tel: 116 123 (free from any phone within the UK and Ireland)
  • Email: jo@samaritans.org
  • Web: https://www.samaritans.org/ 

Mind (National)

Mind offers advice, support and information to people experiencing a mental health difficulty and their family and friends. Lines are open Monday to Friday 9am to 6pm (except bank holidays). 

  • Infoline: 0300 123 3393
  • Text: 86463
  • Email: info@mind.org.uk
  • Web: https://www.mind.org.uk/ 

Rethink Mental Illness

Rethink Mental Illness works to help everyone affected by severe mental illness recover a better quality of life. It provides effective services and support and campaigns for change through greater awareness and understanding.

  • Tel: 0300 5000 927 (9:30am – 4.00pm, Mon – Fri) 
  • Email: advice@rethink.org 
  • Web: www.rethink.org 

PAPYRUS UK

This helpline is available to anybody under the age of 35 experiencing suicidal thoughts, or anybody concerned that a young person could be thinking of suicide.

Tel: 0800 068 4141
Text: 07860039967
Email: pat@papyrus-uk.org 
Web: www.papyrus-uk.org 

Shout 

Shout is the UK’s first free 24/7 text service for anyone in crisis and in need of immediate help with suicidal thoughts, abuse, self-harm or bullying.

  • Text: SHOUT to 85258

Page last updated: 26 January, 2022, 2:47pm

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